The project was
originally supposed to be completed by 2013 at a budget of a half-billion
dollars. The USCIS now expects the program
to be on-line in 2019 at a cost of $3.1 billion, although if history is any
guide it will be years beyond that at a even greater costs.
Part of the problem
is the “gotcha” nature of the forms themselves, which is indicative of a tone-deaf
USCIS. The forms often ask irrelevant
and unnecessary questions, aimed presumably at tripping up users.
Instead of focusing
on the e-filing initiative, the USCIS chooses to waste time and resources. For instance, the Simeio Solutions decision in April adds tens of thousands of
petitions to the USCIS without any legal necessity. The entire goal of the decision seems to be
to make life difficult for H-1B workers who switch job locations. There is no evidence that any legitimate
policy goal was achieved by the decision.
If anything the decision and the later multiple USCIS Memos that
attempted to clarify the decision, are
contrary to President
Obama’s attempts to modernize US immigration policy and align it with the
real world.
A good program
management team would start with the essential questions before building out
questions that are not core to the adjudication of the process. A good program management team would engage
users of the forms – immigrants, companies, immigration attorneys.
Until these
stakeholders are regularly engaged, skeptics will continue to criticize. Until the administration makes it a priority
to hold USCIS officials accountable for aimless policy and bloated budgets, the
USCIS will continue its bumbling nature.